01 Views everywhere Shape the work once. Use it everywhere. Views turn SupportDesk data into focused operating surfaces. Filter across related records, choose the right columns and actions, then reuse the result as a table, board, widget, or report.
ONE CONNECTED FOUNDATION Data model Permissions Automation APIs & integrations Enterprise attention 12 records
≡ Table ▦ Cards Columns · 5
Company Ticket Plan SLA Priority
AC Acme Manufacturing Regional access blocked Enterprise 38m Urgent
NO Northstar Labs Provisioning delay Enterprise 1h 12m High
OR Orbital Systems Export fields missing Growth 2h 04m Normal
Used in Agent workspace Executive dashboard Escalation workflow HOW IT CONNECTS
Configuration becomes operating capability. 01 Define the slice Filter tickets, tasks, people, companies, or any connected record—including attributes on related records.
02 Choose the projection Present the same definition as a dense table, a visual card layout, or a live dashboard source.
03 Put it to work Attach access, annotations, bulk actions, and automation without recreating the underlying logic.
THE SUPPORTDESK MODEL
Designed as a platform—not a fixed help desk. Structured data Fields, people, companies, tickets, tasks, and issues → Reusable definitions Views, forms, rules, permissions, and widgets → Role-specific experiences Agent workspaces, admin tools, portals, APIs, and AI